1. Introduction
At CDS Journey, we value your love and trust. To honor that, we strictly adhere to ethical standards when collecting, using, and safeguarding any information you share with us. This Privacy Policy explains how CDS Journey (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data through our website (www.cdsjourney.com ), mobile app, YouTube channel, and other services.
2. Legal Compliance
This policy is published in accordance with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Information Technology (Intermediary Guidelines) Rules, 2011
3. Information We Collect
We collect the following data to enhance your learning experience:
A. Information You Provide
- Name (for identification within the app)
- Email Address (for login, updates, and communication)
- Mobile Number (for OTP-based secure login)
- Date of Birth (to determine exam eligibility)
- Payment Information (for paid courses via secure payment gateways)
B. Information We Collect Automatically
- Device IDs, browser type, IP address (for app improvement and fraud prevention)
C. Information from Other Sources
- Data received from third-party SDKs (Google, YouTube, Razorpay, etc.)
4. How We Use Your Information
We use your data responsibly to:
- Operate and improve our platform
- Personalize your learning experience
- Process payments securely
- Communicate course updates and support
- Prevent fraud and ensure platform security
- Comply with legal obligations
We do not sell or rent your personal data to any third party.
5. Data Sharing
Your data is shared only with:
- Service providers who assist in delivering our services (e.g., payment processors, email service providers)
- Third-party partners for marketing and analytics purposes, with your consent
- Law enforcement or legal entities when required by law
- Our internal team for operational and technical maintenance
6. Your Rights
You have the right to:
- Access and update your account data anytime
- Delete your account and all associated data
- Opt-out of promotional emails
- Request correction or limitation of data processing
To delete your account, email us at support@cdsjourney.com with subject: Account Deletion Request.
7. Data Retention
We retain your information only as long as necessary for:
- Providing our services
- Legal compliance
- Resolving disputes
- Fraud prevention
Deleted account data is irreversibly removed from active systems.
8. Children’s Privacy
We do not knowingly collect data from users under 18 years of age. Parents/Guardians are encouraged to supervise their child’s online activity.
9. Security Measures
Your data is secured using:
- 256-bit SSL encryption
- OTP-based authentication
- Regular security audits
10. Third-Party Links
Our platform may contain links to external websites or apps (like YouTube).
We are not responsible for their privacy practices. Please review their policies before sharing any personal data.
11. Policy Updates
This policy may be updated periodically. We will notify users by email or in-app notice before any significant changes.
Continued use after updates indicates acceptance of the new policy.
12. Grievance Redressal
Grievance Officer:
- Name: Anurag Tripathi
- Email: support@cdsjourney.com
- Address: 5/543, Sector 5, Gomti Nagar Extension, Lucknow, Uttar Pradesh (226010)
- Phone: +91 9198151228
13. Disclaimer
CDS Journey is not affiliated with or endorsed by any government body. We are an independent educational platform focused on CDS/AFCAT/NDA exam preparation.
Official websites:
